Terms and Conditions

Terms and Conditions

Last updated: July 13, 2026

These Terms and Conditions govern your use of meenahomeopath.ai and related online services provided by Homeopathic Humanity Health Care, publicly operating as Homeopathic Humanity Health Care (“Clinic,” “we,” “us” or “our”).

By using the website or submitting an enquiry, you agree to these Terms. If you do not agree, do not use the website forms or online services.

1. Clinic details

Address: Kali Tajia Road, Munger, Bihar Phone and WhatsApp: +91 70045 94307 Email: +91 70045 94307

2. Website purpose

The website provides:

• General information about the clinic and doctors
• General patient education
• Contact and appointment options
• Information about consultation categories
• Access to clinic policies
• Links to third-party communication or map services

Website content is not a personal diagnosis, prescription or emergency service.

3. No doctor-patient relationship from website use alone

Viewing the website, reading an article, sending a form or exchanging an administrative WhatsApp message does not by itself create a doctor-patient relationship.

A clinical relationship begins only when a practitioner accepts the consultation and assesses the patient through an appropriate process.

4. Eligibility and minors

Adults may use the website for themselves or, where authorised, to help another person.

A parent or legal guardian should arrange and participate in care for a minor. A caregiver submitting information confirms that they are authorised to do so.

5. Accuracy of information provided by patients

You agree to provide information that is accurate to the best of your knowledge, including:

• Identity and contact details
• Symptoms and relevant history
• Existing diagnoses
• Allergies
• Medicines and supplements
• Pregnancy status where relevant
• Test reports
• Changes since the last consultation

The quality and safety of advice may be affected if important information is missing, incorrect or withheld.

6. Appointments

An appointment request is not confirmed until the clinic communicates an accepted date and time.

The clinic may:

• Offer a different time
• Assign an available practitioner
• Request an in-person consultation
• Recommend tests or another professional
• Reschedule because of an emergency, doctor availability or operational need
• Decline a consultation that is outside its scope or cannot be safely provided

Appointment changes are governed by the Appointment Cancellation Policy.

7. Waiting times

The clinic will try to follow scheduled times, but healthcare appointments may run late because some patients require additional attention or urgent assistance. A stated time is not a guarantee of immediate consultation.

8. Fees and payment

Current fees should be disclosed before a paid consultation:

• In-clinic consultation: Please call or WhatsApp the clinic for the current consultation fee.
• Online consultation: Please call or WhatsApp the clinic for the current online consultation fee.
• Follow-up: Please call or WhatsApp the clinic for the current follow-up fee.
• Accepted methods: Please call or WhatsApp the clinic to confirm current payment methods.

Unless stated otherwise:

• Tests, external specialist consultations and hospital services are separate.
• Medicine charges may be separate and should be explained.
• Payment does not guarantee a specific medical outcome.
• Patients may request a receipt.
• Refunds and credits are subject to the Appointment Cancellation Policy and applicable law.

Do not send money to an account or QR code that has not been verified through an official clinic channel.

9. Online and remote communication

The clinic may use phone, WhatsApp, video or another service for scheduling or consultation.

Remote consultation has limitations. A practitioner may be unable to conduct a physical examination, verify vital signs or fully assess a condition. The practitioner may require:

• An in-person visit
• A local physical examination
• Laboratory or imaging tests
• Emergency assessment
• Referral to another professional

A delayed message reply must not be treated as emergency support.

10. Prescriptions and medicines

Patients agree to:

• Use medicine only as instructed
• Check labels and ask about unclear directions
• Avoid sharing medicine
• Avoid repeating an old prescription without review
• Inform the practitioner about other medicines and allergies
• Report serious or unexpected problems
• Keep medicines away from children
• Not change the dose or duration without advice

The clinic does not authorise patients to stop or reduce medicine prescribed by another qualified clinician without appropriate medical review.

11. No guaranteed outcome

Health outcomes differ between individuals. The clinic does not promise:

• A guaranteed cure
• A fixed time to improvement
• An identical result to another patient
• That consultation will eliminate the need for tests, hospital care or other treatment

Testimonials represent individual experiences and are not guarantees.

12. Emergencies

The website, email, form, phone messaging and WhatsApp are not emergency services.

Do not wait for a reply in an emergency. Seek immediate care from an appropriate emergency facility.

13. Privacy

Use of personal information is described in the Privacy Policy. By submitting information, you confirm that you have read the relevant notice and are authorised to share the information.

Do not submit another person’s health records without permission or lawful authority.

14. Acceptable website use

You must not:

• Attempt unauthorised access to the website or clinic systems
• Introduce malware or harmful code
• Submit false or abusive information
• Impersonate another person
• Scrape or copy patient information
• Use the website to harass staff or patients
• Interfere with website availability
• Use clinic content to make misleading medical claims
• Reproduce protected content for commercial use without permission

15. Intellectual property

Unless otherwise stated, the website’s original text, layout, branding and graphics belong to the clinic or are used with permission.

You may read and print content for personal, non-commercial use. You may not falsely present clinic content as medical advice from another source or use the clinic’s name, logo or doctor identity without permission.

16. Third-party links and services

The website may link to WhatsApp, maps, payment services, social platforms or other websites. Those services operate under their own terms and policies. We are not responsible for independent third-party content, availability or security.

A link does not necessarily mean the clinic endorses every statement or service on the linked platform.

17. Website availability and accuracy

We aim to keep the website useful and current, but we do not guarantee that:

• Every page is always available
• All content is error-free
• A listed service is always available
• A doctor is available at every published time
• Third-party links will continue to work

Contact the clinic to confirm time-sensitive information such as fees, hours and doctor availability.

18. Limitation of responsibility

Nothing in these Terms excludes responsibility that cannot legally be excluded.

To the extent permitted by applicable law, the clinic is not responsible for loss caused solely by:

• Reliance on general website content instead of obtaining an individual assessment
• Delay in seeking emergency or necessary medical care
• Incorrect or incomplete information provided by the user
• Misuse of a prescription or medicine
• Unauthorised access caused by the user sharing credentials or messages
• Failure or conduct of an independent third-party platform

This clause does not remove the professional duties of a treating practitioner.

19. Complaints

Patients are encouraged to raise service concerns directly with the clinic.

Email: +91 70045 94307 Phone: +91 70045 94307 Address: Kali Tajia Road, Munger, Bihar

Privacy complaints should be made through the contact listed in the Privacy Policy.

20. Governing law and jurisdiction

These Terms are governed by applicable laws of India. Subject to any mandatory consumer or statutory forum, disputes connected with these Terms will be subject to the jurisdiction of competent courts or authorities in Munger, Bihar.

21. Changes to these Terms

We may update these Terms to reflect service, technology or legal changes. The latest version will be published with a revised date. Continued use after publication means the updated Terms apply to later use.

22. Contact

Homeopathic Humanity Health Care Public name: Homeopathic Humanity Health Care Kali Tajia Road, Munger, Bihar Phone and WhatsApp: +91 70045 94307 Email: +91 70045 94307